Free shipping on orders over $149.99 in Canada* Shipping Policy

Welcome to our store! About Us

Contact

Contact

How may we assist you? Please check some of the FAQs below. Otherwise, let us know if you have questions. 

Telephone : 514-282-2227

Email : info@imaginelefun.com

Store Address: 34 Mont-Royal East Ave. Montreal, Quebec, Canada, H2T 1N5

Frequently Asked Questions

Where is the store, and what is the closest metro station?

The Main location of Imagine is at:

34 av. Mont-Royal Est, Montréal, QC H2T 1N5

Between St-Laurent blvd. and Saint-Dominique street

Close to Mont-Royal metro Station

Shipping

How long will it take to receive my order?

For Canada, standard delivery can take 2 to 15 Business days depending on your location (under normal circumstances), the further you are located from our store, the longer it could take.
Please check our shipping policy.

Shipping to Canada starts from 15$ and up depending on province.

International shipping Quotes are available on demand for some countries. Minimum cost is 26$ca. Please note that there might be custom fees when you receive your order, for orders outside of Canada.

Returns and Refunds

What's your return & refund policy?

All in store sales are Final, but for ONLINE orders, exchanges and refund can is possible in some conditions. Please check our refund policy for details. When an exchange or return is authorized, items must be returned within 7 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Various Questions

Are you authorized sellers of Ben Nye, Kryolan and Mehron? Are your makeup products authentic?

Yes, we are authorized distributers of Ben Nye, Kryolan, Mehron and several other brands of professional makeup. We only carry authentic makeup products bought directly from the manufacturers.

Can I try the wigs?

Unfortunately, not anymore for hygienic reasons. Our wigs can’t be tried, but some models could be displayed on a demo head if possible.

Is the main store open all year long?

Yes, many are surprised to find out that we’re open all year round. So don’t hesitate to visit us before or after Halloween. We’ll be glad to serve you.

Do you rent costumes, wigs or accessories?

Unfortunately, we don’t rent costumes, wigs or accessories, we only sell. Plus, you avoid the hassle of having to return the product after. You could resell it or give to friends or family if you don’t need it anymore. Or if you really like it you could continue using your disguise over and over again. Depending on the product, you might find that some of our prices are sometimes not too far from the price of rentals.

What payment methods do you accept?

For online purchases, we accept credit cards: Visa and MasterCard, payments through PayPal, Google Pay, Apple Pay, and for Canada only, Interac E-transfer is also available.

In store we accept: Cash, Debit, Credit Cards (Visa, Mastercard and AMEX), Interac E-Transfer.

Checks and delayed payments accepted for schools, school boards, cities and some other organizations.

What products do you have?

Costumes for adults and children, professional and artistic makeup, wigs, masks, hats, Halloween contact lenses, tights, and a lot of accessories (mustaches, weapons, ties, wings, molding and crafting products, kigurumis, and much more…). Have a look around our site to get a better idea, but please note that not all our products are necessarily on the website. For any questions, please contact us.

We do not carry party products such as balloons, piñatas, plates and other tableware. And we do not inflate balloons anymore unfortunately.

in store image for contact us - photo magasin

Imagine Le Fun

34 Mont-Royal Ave E, Montreal, Quebec H2T 1N5

Regular store hours (not during Halloween)

Mon - Fri: 10am - 6pm
Saturday: 10am - 5pm
Sunday: 11am - 5pm

Extended hours on google maps during October Halloween